Our Offer


We offer a bespoke provision in line with the Personalised Care Strategy, we believe service users can benefit from choosing what they would like to do. We believe everyone is different and possesses different skills, desires and aspirations. We create Activity Schedules with activities that people we support have chosen in line with their current and future needs. These can be however have some sessions that encourage group and social interaction among peers. We also provide employment support encouraging and building confidence to the individual.


We support individuals with mental in various ways like supporting them through:
Criminal Justice System: We support through court and probation services to ensure those going through these processes have the best support to ensure that they are listened and heard by those who know and work with them closely then liaising with other professionals, the best possible outcome is achieved. We have also provided advocacy and support for those with regular contact with the police ensure best representation of needs and best support at that time.
Community Based Support: We provide a strength-based approach support to those experiencing low motivation, chaotic lifestyle and or self-neglect that can lead to further deterioration of their mental health.


Transforming Care is a response to failings of care as exposed at the Winterbourne View Hospital by the BBC Panorama in 2011.

Our goal is to deliver person-centred and recovery-oriented, deinstitutionalization, community-based care and support to individuals with learning disabilities, autism, mental health issues or behaviours described as challenging, or other social needs.

Our initiatives and strategies aim to improve the overall quality of care and patient outcomes through adoption of new technologies, new ways of provision delivery to improve the quality of services provided to those in our care. These include the elderly and those with chronic health conditions, with an emphasis on enhancing their quality of life and maintaining their independence.

Our provision caters for those individuals who are inappropriately in inpatient services by supporting at discharge to return to their homes and communities with the right care and team.

We provide an outcome-focused bridging service between hospital and community. By applying strength-based approaches, we work with the person's individual support needs and aspirations. Our approach put the individual’s needs and aspirations at the heart of our provision, promoting independence – a truly bespoke provision delivered with compassion and efficiency.


In addition to our own, we work with partners to provide emergency accommodation, which can be short or long-term. We also provide staffing who are competent with relevant and up-to-date training.

Positive Behaviour

We make person-centred Positive Behaviour Support (PBS) plans that identify and meet support needs. They are most commonly used to support people with learning disabilities, some of whom may also be autistic; particularly if someone is distressed and at risk of harming themselves or others.
PBS is developed through information gathered from the individual and their close contacts including professionals. The aim is to establish and understand the basis of distress that normally is the root of challenging behaviour. PBS is also looks to understand the environmental impact on them and the best ways to keep them safe and happy.
We use stipulated guidelines, best practices, protocols and regulations to create an individualised PBS which is regularly reviewed for continuous efficacy but also remaining necessary and relevant to the person it is created for.


Complex care is care for people with learning disabilities, mental health conditions, and long-term or chronic physical disorders including but not limited to acquired brain injuries, neurological conditions, spinal injuries. The care is provided to help manage their symptoms and daily tasks within their homes providing them with the best chance and opportunity for independence while still close to their loved ones. The complex care is provided by well trained professionals and care team through 24-hour care (Live-in Care), Visiting Care (scheduled hourly care) or Respite Care which is short-term.